ChargeWise 101 Overview: How our Platform Works

For Operators: Admin Dashboard

Our powerful admin application puts you in complete control of your loyalty program:

ChargeWise Admin App

  1. Program Configuration

  • Design custom earning rules tailored to your business goals.
  • Create multi-tier loyalty programs (Bronze, Silver, Gold, etc.) with escalating benefits.
  • Set point multipliers and tier thresholds that incentivize desired behaviors.
  • Build and manage your rewards catalog with charging credits and gift cards from 300+ top brands.

  1. Campaign Management

  • Launch time-based promotions to boost off-peak utilization.
  • Create happy hour specials, weekend bonuses, and seasonal campaigns.
  • Target specific driver segments with personalized offers.
  • A/B test different reward structures to optimize engagement.

  1. Analytics & Insights

  • Real-time dashboard with actionable driver behavior data.
  • Track program performance, redemption rates, and ROI.
  • Understand which rewards drive the most engagement.
  • Monitor tier progression and identify your most valuable customers.
  • Generate comprehensive reports for stakeholder presentations.

For Drivers: Mobile & Web Applications

An elegant, user-friendly experience that keeps drivers engaged:

ChargeWise User App

  1. Automatic Point Earning

  • Points accumulate automatically with every kWh charged at your stations.
  • No scanning, no check-ins—completely frictionless.
  • Real-time point balance updates.
  • Clear visibility into earning rates and multipliers.
  1. Tier-Based Progression
  • Visual progress tracking toward the next tier level.
  • Unlockable rewards and exclusive benefits at each tier.
  • Gamified experience that motivates continued engagement.
  • Status recognition that makes drivers feel valued.

  1. Flexible Redemption Options

  • Instant conversion of points to charging credits on your network.
  • Gift cards from popular brands: Starbucks, Amazon, Nike, and 300+ others.
  • Complete transaction history and redemption tracking.
  • Easy-to-use interface for browsing and claiming rewards.

  1. Personalized Experience

  • Detailed charging history and session analytics.
  • Tailored offers based on charging patterns.
  • Push notifications for special promotions and tier achievements.
  • Seamless account management across web and mobile platforms.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us

Related Articles